e2bit Responsible Gaming

1. Our Commitment to Safe Play

e2bit was built for Bangladesh players who enjoy cricket betting, slots, live casino, and fishing games as a form of entertainment. We understand that for the vast majority of our players, gambling is a leisure activity enjoyed responsibly alongside daily life. However, we also recognise that for a small number of people, gambling can become a problem — and we take that seriously.

Responsible gaming is embedded in how e2bit operates, not an afterthought. Every account comes with a full suite of player-controlled safety tools accessible from your dashboard. We will never discourage you from using them, and our support team will always assist you in activating any tool immediately upon request. We also conduct proactive monitoring to identify gameplay patterns that may indicate a player needs support — and we will reach out where we believe it is appropriate to do so.

2. Guidelines for Playing Safely

Gambling at e2bit should be an enjoyable experience that fits comfortably within your budget and lifestyle. Before you play, take a moment to set clear personal boundaries. The following guidelines represent habits shared by players who consistently enjoy gambling without it becoming a problem:

• Only gamble with money you can comfortably afford to lose. Never use funds set aside for rent, bills, food, or family essentials in Dhaka, Chittagong, Sylhet, or wherever you are based.
• Set a strict time limit before each session and stop when your limit is reached, regardless of whether you are winning or losing.
• Never chase losses. Placing additional bets to recover a previous loss is one of the clearest signs that gambling is no longer recreational.
• Take regular breaks. Leave the screen, stretch, and check in with yourself. If you feel anxious, agitated, or compelled to keep playing, step away and use e2bit's time-out feature.
• Do not gamble under the influence of alcohol, medication, or extreme emotional stress. Impaired judgement increases the risk of making decisions you will later regret.

3. Deposit Limits

Deposit limits are one of the most effective ways to keep your gambling within a pre-agreed budget. e2bit allows you to set limits at three intervals. Once a limit is active, you cannot exceed it until the limit period resets or you raise it — and raising a limit requires a mandatory cooling-off period to take effect. Here is how to set your deposit limit in three steps:

1. Log In & Go to SettingsOpen your e2bit account and navigate to the Responsible Gaming section within your account settings dashboard.
2. Choose Your Limit TypeSelect daily, weekly, or monthly deposit limit and enter your chosen amount in BDT. Use the ৳ symbol as a guide — for example, a ৳5,000 weekly limit keeps spending predictable.
3. Confirm & ActivateConfirm your selection. The limit activates immediately. If you later choose to increase your limit, the increase will only take effect after the mandatory cooling-off period has passed.

If you are unsure what limit to set, start conservatively and adjust upwards only after reflecting on your play history over several weeks. A lower limit is always easy to maintain; a habit of exceeding limits is a warning sign worth taking seriously.

4. Time-Out and Self-Exclusion

Sometimes a deposit limit is not enough and you need a complete break from the platform. e2bit offers two levels of account restriction that you can activate at any time without waiting for customer support:

• Time-Out (24 hours to 30 days): a short-term break that restricts your account from deposits and betting. Your account data and balance are preserved. At the end of the period, access is automatically restored. You cannot cancel a time-out once it is active.
• Self-Exclusion (1 to 12 months, or permanent): a longer exclusion that fully blocks your account. You cannot log in, deposit, or wager during this period. All bonus offers and marketing communications are suspended immediately upon activation.
• Permanent account closure: you may request permanent closure of your e2bit account at any time by contacting [email protected]. Once permanently closed, the account cannot be reopened. Any available balance will be processed for withdrawal in accordance with our standard withdrawal policy.
• If you self-exclude and later try to open a new account, please be aware that e2bit uses identity verification to detect returning excluded players. Opening a new account during an exclusion period is a violation of our Terms & Conditions.

5. Reality Check and Session Management

It is easy to lose track of time when you are absorbed in a game, whether you are watching a BPL cricket match play out on our live betting interface or spinning through slots. e2bit's session reminder feature lets you set a pop-up notification at a chosen interval — for example, every 30 minutes or every hour — that pauses your session and shows you how long you have been playing and how much you have wagered in that session.

We strongly recommend all players use this feature. Seeing the real numbers in front of you — time elapsed and money staked — provides a grounding moment that helps you decide consciously whether to continue, take a break, or end the session. You can activate session reminders from the Responsible Gaming section of your account settings at any time.

6. Recognising Warning Signs

Problem gambling rarely announces itself clearly. It often develops gradually, with small changes in behaviour that become more pronounced over time. The following are established warning signs that gambling may be moving from recreational to problematic. If you recognise any of these in yourself or someone you know, please take action promptly:

• ⚠️Spending more time or money gambling than you originally planned, and finding it hard to stop when you intended to.
• ⚠️Chasing losses — placing higher bets to try to win back money you have already lost, which typically deepens the financial impact rather than recovering it.
• ⚠️Borrowing money, selling possessions, or neglecting bills and essential expenses in order to fund gambling.
• ⚠️Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.
• ⚠️Feeling irritable, anxious, or restless when you are not gambling, or using gambling as a way to escape stress, depression, or difficult personal circumstances.
• ⚠️Neglecting work, studies, family responsibilities, or personal health because gambling is taking priority over important areas of your life.

7. Protecting Minors

e2bit is strictly for adults aged 21 and above. We do not knowingly allow anyone under 21 to register or use the platform. All new accounts are subject to identity verification, and we reserve the right to request additional age-verification documents at any point during the account lifecycle. Any account found to belong to a person under 21 will be closed immediately and all funds returned.

If you share a device with younger family members in your household in Dhaka, Chittagong, Rajshahi, Mymensingh, or elsewhere in Bangladesh, we recommend using your device's built-in parental controls or a third-party filtering tool to block access to gambling sites. Always log out of your e2bit account when you have finished a session and never share your login credentials with anyone else in your household.